Terms And Conditions

"Trustico®" means "The Trustico® Group". "The Trustico® Group" means Trustico® Limited, Trustico® LLC, Secure Click Pty Ltd and subsidiaries.

"Customer" means the buyer, user, administrative contact, billing contact, technical contact or any person, company or entity associated with an order, purchase or use of a product or service available via the Trustico® web site or by other means.

Trustico® shall provide its products and services to the Customer under the following Terms And Conditions. The Terms And Conditions forms an agreement between Trustico® and the Customer. The Terms And Conditions is intended to protect both the integrity and liability of Trustico® and the Customer. The Terms And Conditions will be enforced to ensure the speed, power, performance, and reliability of our products and services and products and services resold or re-branded to the Customer. These Terms And Conditions may change at any time.

The Customer understands and agrees that any product or service is provided on an as-is basis and that Trustico® assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any of the Customer communications or personalization settings.

Trustico® includes a 7 day refund guarantee on GeoTrust®, VeriSign®, Thawte® and RapidSSL® SSL Certificate products. Trustico® will cancel and refund an order upon request by the Customer. The refund request must be made in writing by downloading and completing the refund request form by Clicking Here and sent via fax. All refund requests must be submitted within 7 days of the initial order date and must be easily identifiable by containing relevant order particulars, such as an order number or domain name.

Any product subject to a refund request must not be in use, must be uninstalled and/or must be deleted. Trustico® may refuse to cancel and/or refund any order that is in use, not uninstalled and/or not deleted. In the event the Customer or any other entity uses, installs and/or undelete's any product or service that is/was subject to a refund request will be re-billed to the Customer and/or will become a debt owed and payable to Trustico®.

Refunds are not available on EV (Extended Validation), RatePoint or successfully installed or issued Premium Installation products.

Refunds are available to new customers only and may be withdrawn, rejected or canceled at the discretion of Trustico® to any existing Customer at any time.

As a condition of the use of any product or service, the Customer will not use any service or product for any purpose that is unlawful or prohibited by these terms, conditions, and notices. The Customer may not attempt to gain unauthorized access to any product or service, other accounts, computer systems or networks connected to product or service operated by Trustico®, through hacking, password mining or any other means.

The Customer may not obtain or attempt to obtain any materials or information through any means not intentionally made available by Trustico®.

Trustico® reserves the right at all times to disclose any information it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, in the its sole discretion.

Any dealings with third parties (including advertisers) included within the Trustico® web site or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between the Customer and the advertiser or other third party. Trustico® shall not be responsible or liable for any part of any such dealings or promotions.

The Customer agrees that Trustico®, in its sole discretion, may terminate the Customer password, account (or any part thereof) or use of any product or service if the Customer violates any of these terms, or for any reason Trustico® assumes is reasonable.

Using any product or service in connection with pyramid schemes, chain letters, junk e-mail, spamming or any duplicative or unsolicited messages (commercial or otherwise) is prohibited.

Provide true, accurate, current and complete information as prompted by any registration, application, signup form or similar.

Maintain and promptly inform us to update any registration data, application data, signup form data or similar data to keep it true, accurate, current and complete. If any information that is untrue, inaccurate, not current or incomplete, or if Trustico® has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Trustico® has the right to suspend or terminate the Customer account, product or service and refuse any and all current or future use of any account, product or service (or any portion thereof).

The Customer is responsible for maintaining the confidentiality of any credentials, and are fully responsible for all activities that occur using those credentials. Some products and services may allow the Customer to choose its own own credentials.

Any Customer in violation of system or network security is subject to criminal and civil liability, as well as immediate account, product, service or similar termination. Examples include, but are not limited to the following : Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with any service, host or network including, without limitation, e-mail bombing, flooding deliberate attempts to overload a system and broadcast attacks. Forging of any TCP/IP packet header.

Infringe on any third party's intellectual property or proprietary rights, or rights of publicity or privacy.

Violate any law, statute, ordinance or regulation.

Are defamatory, trade libelous, threatening, unlawfully harassing, abusive, pornographic or obscene.

Contain viruses, trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another.

Contain pirated or hacking / phreaking software (warez).

Any software that is copyrighted and not freely available for distribution without cost. ROMs, ROM Emulators and Mpeg Layer 3 files (MP3) all fall under this jurisdiction.

Trustico® will match an advertised price of a genuine competitor, within 7 days of an existing order being placed, subject to verification and/or acceptance by Trustico® that the advertised price is legitimate and excluding promotional and/or any special deal. Price matching is available to new customers only and may be withdrawn, rejected or canceled at the discretion of Trustico® to any existing customer at any time. Price matching is based on prices exclusive of any taxes. Applicable taxes may be added to the value of any order that is subject to price matching.

The Customer agrees that certain products and services may have their own Terms And Conditions and by purchasing, ordering or using the Customer agrees to those Terms And Conditions.

The Customer agrees to read and understand our policy on fraudulent orders and payment chargebacks. Click Here to view the Fraudulent Orders And Payment Chargebacks policy.